ImagineSoftware Medical Billing Blog

The Best Of Charlotte: As Told By The Imagine Team

Now that it’s only a few weeks away, the office is buzzing with talk of the 2018 Client Conference. After things got a little heated last year (Get it… because the air conditioning went out? Too soon?) we’re eager to once again host our clients in our hometown and show them what the Queen City is really made of. For many of you that attended the 2017 Client Conference, it…
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Five Hacks To Prevent Denied Claims

Out of the $262 billion denied claims submitted by health organizations last year, 90% of them were avoidable.  You’ll see a lot of other writers call that 90% “hidden revenue”, but it’s not really hidden, is it?  It’s easy money.  At least it is if you have the right solutions in place.  Fortunately, many pieces can become automated but there is also a need for collaboration if you expect to…
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Defining The Future in Healthcare: 2018 Trends You Should Consider

2017 has been quite a dizzying year for the medical world. Major health reform, the imminent rise in patient consumerism, and the most destructive cyber-attacks we have ever experienced as an industry, just to name a few. But it wasn’t all doom and gloom. The future of healthcare trends in 2018 indicate a bright future. We’re seeing giant leaps in artificial intelligence capabilities to improve healthcare from all ends of…
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How to become a Non-Patient Facing Thought Leader

A few weeks ago, I hosted a webinar for clients and the public on strategically using social media to gain exposure and interact with patients.  After my presentation, a client asked, “What would you suggest for healthcare organization’s that aren’t patient-facing, like radiology or pathology?”  And then a thought occurred to me.  There are many practices out there that aren’t correctly marketing themselves simply because they believe social media is…
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Healthcare Artificial Intelligence Shouldn't Stop At A Diagnosis: What To Look For In 2018

There’s a lot of buzz around the impact of artificial intelligence (AI) in healthcare this year, both excitement and fear. Will AI detect disease that is otherwise hidden to the naked eye? Will it replace jobs? What is known for certain is the tremendous potential for AI to complement the abilities of medical professionals to improve both clinical AND financial outcomes. Here’s a look into what’s on the horizon for…
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Meeting Dr. Homer, Pathology Billing, and Medical Business Intelligence

As Imagine’s Online Marketing Strategist, I typically communicate with a client by keyboard or phone, so having the opportunity to get to know them face-to-face is really refreshing. A few weeks ago, Dr. Kevin Homer from Texas Health Huguley Hospital visited our team at Charlotte Headquarters and gave us a lot of insight into his experience working with the team, why he chose ImagineSoftware for Huguley Pathology, and how powerful…
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Piecing Together The Patient Billing Puzzle

"" From ImagineSoftware's article Piecing together the patient billing puzzle published by Becker's Hospital ReviewThe world of medical billing as it relates to patient satisfaction is very much like a puzzle, each individual piece as crucial as the last in creating the end result. If you try to put it together with a few pieces missing, the big picture is never quite right. It will eventually and unexpectedly fall apart.The statistics…
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5 Tips to Creating a Safety Culture in Healthcare Cybersecurity

What if every organization was required to disclose how many days have gone by since their last accident? The industrial sector is required to do just that. It’s not uncommon to walk through a building and see signs that say something like, “100 days since last accident.” It reflects on the company’s safety standards. Fewer accidents also mean an avoidance of loss of productivity. So, what if healthcare organizations that handle PHI…
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Those Girls Got Grit!

Yes, okay, “Those Girls Have Grit” is grammatically correct, but “Got Grit” is catchier. What does that mean? Grit can be a particle or granule, like sand. It can also be a personality trait, “firmness of character; indomitable spirit”. I recently finished Angela Duckworth’s book called Grit, and enjoyed it so much that I immediately hopped on Youtube to watch her TED Talk. I then found myself questioning my own grit and of those…
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Snaps, Tweets And Shares OH MY! How To Choose The Right Social Media Platforms For Your Organization.

It’s no secret. Healthcare organizations with an active social media strategy are gaining a lot more exposure than those without. The benefits are endless; a way to communicate with current and potential patients, a chance for your community to get an inside look at the lives of your doctors, the list goes on and on. But what social media platforms are REALLY the best for your organization?Be awesome, never sub-par. It’s…
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Your Guide To Choosing Winning Revenue Cycle Management Solutions

It’s time, you’re looking for a new revenue cycle software solution. Perhaps you’re deciding between in-house or outsourced billing. Maybe you’re searching for an upgrade from your current solution. Whatever the case may be, you’re probably feeling a little overwhelmed right now… or a lot. Narrowing down your options is no easy feat. At the end of the day, your top priority is providing care to your patients, but the…
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A 5 Minute Brief On The MACRA 2018 Proposed Rule

Only three days ago, CMS released the much anticipated proposed changes to MACRA, after expectation that the Trump Administration would put its mark on value-based payment implementation efforts. It’s another doozy at 1,052 pages, so let’s dive right into what it’s all about and who will be affected. What's the new proposed rule? Exemption for many (CMS believes a little over 130,000) small providers participating in MIPS by increasing their low-volume threshold to…
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