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General Information

Technology Partners, Inc. (TPI) respects the privacy of our customers, business partners and other visitors to our websites. We recognize the need for appropriate protections and management of your personal information that you provide to us. TPI has therefore established this Privacy Statement to assist you to understand what information we collect and how that information is used. This Privacy Statement applies to data collected by TPI through the imagineteam.com website and other web pages which we operate and in which we post a direct link to this statement.

 

What personal information does TPI collect?

On TPI websites, you can order products or services information, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training, or apply for jobs at Technology Partners. Personal Information for the purpose of this Privacy Statement is information that identifies or can be used to identify a specific individual. TPI may collect information about individuals such as their name, address, telephone number or email address, user IDs and passwords, billing and transaction information, credit card or other financial information and contact preferences. Personal information collected online may be supplemented with information you provide to TPI through other TPI services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.


 

How does TPI use personal information?

TPI will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes.

 

With whom does TPI share personal information?

TPI contracts with third party service providers and suppliers (including distributors and resellers) to deliver certain products, services and customer solutions. TPI may share personal information with its service providers and suppliers to the extent needed to deliver the service or respond to requests for information on products or services or otherwise support the customers' business needs. Third party service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement. They are required to keep confidential the personal information received from TPI and may not use it for any purpose other than as originally intended.

Some TPI services may be co-branded and offered in conjunction with another company. If you register for or use such services, both TPI and the other company may receive information collected in conjunction with the co-branded services

Except as described in this Privacy Statement, TPI is not in the business of selling or renting your information to others and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business.

We reserve the right to fully use and disclose any information collected via the site that is not in personally identifiable form.

 

Choice & Consent

TPI does not require that customers, business partners or non-employee visitors to TPI websites provide TPI with personal information. The decision to provide personal information is voluntary. If you do not provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.

You can always unsubscribe or choose not to receive promotional information from us by following the specific instructions in the email you receive or by notifying us via the appropriate method below depending on which site is at issue. It may take a reasonable period of time to process your request, no longer than 30 days. In countries where required by law, TPI will offer you the opportunity to opt in before promotional materials are sent to you. This will not apply to the receipt of mandatory service communications that are considered part of certain TPI services, which you may receive periodically unless you cancel the service.

 

Access to and accuracy of your information

TPI strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.

TPI will not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual, as required by applicable law.

 

Security of Personal Information

TPI is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, TPI employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, all personal data as defined in this Statement is limited to those individuals and agents having a need to know.

 

Forums and Blogs 

Some of TPI's websites allow our users to publish content via discussion forums, blogs, user-editable documents, and commenting systems. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.

TPI may, from time to time, send email regarding our products and services to users who have posted to our discussion forums, blogs, user-editable documents, and commenting systems. Each participant's opinion expressed is his or her own and should not be considered as reflecting the opinion of TPI. Note also that your use of these online communication tools is subject to our Terms of Use, which contain disclaimers, limitations of liability. Personal information given to TPI may be transferred across state and country borders for data consolidation, storage and simplified information management.

 

IP Address and Cookies

Your IP address may be used to identify duplicate user accounts (which are forbidden under the forum rules).

As is true of most websites, TPI collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the TPI web site, the files visited, the time spent in each file, and the time and date of each visit. TPI collects these through the use of log files and web beacons.

TPI also uses cookies on some of its web sites. Cookies are identifiers that can be sent from a web site via your browser to be placed on your computer. Thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites. The information we collect and analyze is used to improve our service to you and personalize your web-browsing experience, such as by gaining a better understanding of your interests and requirements regarding our website. Cookies are linked to your personal information, such as your email address or password. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

 

Links to Non-TPI Websites and Third Parties

The TPI web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the TPI website. TPI does not control those sites or their privacy practices, which may differ from TPI policy. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the TPI Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with VMware; that sharing is governed by that third party company's privacy policy.

 

Verification

TPI will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Statement.

 

Contact Information 

If you have any questions regarding this Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of the Compliance Office, Technology Partners, Inc., 8757 Red Oak Blvd., Charlotte, NC 28217 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Changes to this Statement

TPI will review and update this Statement periodically and will note the date of its most recent revision above. If we make material changes to this Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. Should we undergo any sort of corporate reorganization in the future, you agree that we may provide your information to the resulting entity in which case we will follow these change procedures. We encourage you to review this Privacy Statement frequently to be informed of how TPI is protecting your information.