At ImagineSoftware’s 25th Anniversary Client Conference in Las Vegas, NV, we had the incredible opportunity to hear from Laurie Baedke, a nationally recognized speaker, author, and executive coach. Her keynote, The Coachable Leader, was a standout moment at the event, offering practical, actionable leadership strategies that truly resonated with our community of healthcare and revenue cycle innovators.
Laurie’s message was more than just theory—it aligned perfectly with the conference’s spirit of growth, transformation, and next-level performance. Here’s a closer look at the four key leadership lessons she shared with us:
1. Coachability Is Your Competitive Advantage
Laurie reminded attendees that leadership isn’t about having all the answers—it’s about staying open to learning. In fast-evolving industries like healthcare and revenue cycle management, leaders who remain curious, adaptable, and willing to grow will always have the edge. Being coachable is a defining trait of high-impact teams and high-performing organizations.
2. Feedback Is a Gift—Embrace It
In a room full of professionals striving to optimize performance, Laurie’s advice to welcome feedback as a developmental gift, not a criticism struck a chord. Building a workplace culture where feedback is actively encouraged can strengthen trust, inspire growth, and drive meaningful improvements.
3. Leadership Starts with Self-Awareness
Laurie emphasized that knowing yourself—your values, strengths, and blind spots—is the foundation of authentic leadership. Effective leaders are intentional about developing self-awareness, and this level of clarity can significantly influence how we lead our teams and navigate challenges.
4. Growth Requires Purposeful Action
Perhaps the most energizing call-to-action from Laurie’s keynote was her reminder that growth doesn’t happen by accident. Leaders must take ownership of their development by consistently reflecting, learning, and practicing new skills. Whether it’s through books, mentors, or meaningful connections, leadership excellence is built over time with intention.
A Lasting Impact on the Imagine Community
Laurie Baedke’s keynote was a true highlight of our time in Las Vegas. Her energy, authenticity, and practical wisdom left a lasting impression on everyone in the room. As ImagineSoftware continues to lead the way in revenue cycle innovation, Laurie’s insights challenge us to remain coachable, embrace growth, and lead with purpose.
For more leadership content, check out Imagine’s recent webinar discussion: Healthcare, Focused on HER | Women’s Health Panel. Watch On Demand Now!