ImagineSoftware Revenue Cycle and Practice Management Support

Practice Management and Revenue Cycle Support

Fostering strong client relationships is the essence of who we are and a fundamental part of our core values. We stand behind the technology we deliver, offering a lasting promise to provide exceptional ImagineSoftware implementation and customer service by putting our clients first in everything we do.

Need help reporting under MIPS?

Our whitepaper takes you step by step through earning a positive payment adjustment in 2019: Including timelines, a participation checklist, relevant radiology quality measures, and how to avoid the negative payment adjustment even if you have yet to begin reporting.

ImagineSoftware Support Options

We offer several methods for obtaining support: the online IT-Assistant portal, Imagine Learning Management portal, direct email, and toll-free phone support.

IT Assistant

IT-AssistantOur online ticketing system


By EmailPlease email us at for help or assistance.


By PhonePlease contact support at 704-553-0805 or call us toll-free at 866-723-7971 

Implementation, Training and Ongoing Support

Our top priority is to ensure that each and every client is faster, smarter and better with ImagineSoftware RCM and Practice Management Support and Implementation. From the initial implementation process to continuing support options through complimentary client webinars and training videos, get connected to Imagine Customer Support and let our Client Relationship Managers empower your medical billing experience.
Our Imagine Implementations Team has built a library of over 1400* interfaces with a variety of third-party sources over our 17+ years in business. Our experience includes, but is not limited to: EHR, RIS, LIS, HIS, Clearinghouses, Statement Vendors, Collection Agencies, Accounting and Analytics systems. Leverage our team's experience to create the connectivity between YOUR preferred vendors or use our preferred partnerships, offering increased features and functionality to create your desired workflow.