Revamping Medical Billing to Enhance Patient Satisfaction
Ten years ago, patient payments accounted for just 5 percent of provider revenue. Today, patient responsibility is up to 35 percent, behind only Medicare and Medicaid in higher provider income, and while most people think first of quality patient care directly influencing patient experience, billing plays a very important role also. Practices who invest in eliminating patient financial surprises through billing accuracy reap significant benefits, including increased cash flow and reduced bad debt.
In this webinar, learn more about what’s being done on a national level to circumvent surprise billing, as well as three steps your billing organization can take to positively impact patient satisfaction.