Medical Practice Management & Healthcare Support

At Imagine, we stand behind the technology we deliver, offering a lasting promise to provide exceptional customer service by putting our clients first in everything we do.
  It's All About Service 
Fostering strong client relationships is the essence of who we are & a fundamental part of our core values.
  ImagineSoftware | ICD-10The ICD-10 Grace Period has come and gone. With the move to value-based payment systems, the question everyone is asking is this: How do we embrace the change and acclimate ourselves to the end of this grade period, into a new era of coding specificity?

Join us on the Imagine Team blog as we discuss 5 tips that will help you make the transition and avoid denials.

Support Options  
The Imagine team offers several methods for obtaining support, including our online IT-Assistant portal, My Imagine Nation community site and forums, direct email and toll-free phone support.

Imagine Community Site & Forums
Membership Only: Imagine User Forums on Imagine Nation, the Community Portal for all ImagineSoftware users. This link will launch a new browser window to another website

IT Assistant Support Portal
IT Assistant client access domain name. This link will launch a new window with the IT-Assistant website log-in page

    Implementation, Training and On-going Support 
We’re driven by our customers and committed to your success by working to make sure you and your team are faster, smarter and better with Imagine. From the initial implementation process to continuing support options through complimentary client webinars and training videos, get connected to Imagine Customer Support and let our Client Relationship Managers empower your Imagine experience.
8757 Red Oak Blvd.
Charlotte, NC 28217
Tel: 704.553.1004
Fax: 704.553.1006


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