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The COVID-19 pandemic resulted in numerous changes, from more employees working from home to consumers conducting an increasing amount of business online. In healthcare, it precipitated the consumerism trend, where patients expect their providers to offer the convenience and personalization offered by other industries. Our panel of healthcare IT leaders examines how best to identify industry partners with whom to collaborate for patient payment solutions, promoting promote patient engagement.

Rising health insurance deductibles and out-of-pocket costs are prompting many patients to become more active participants in their healthcare. In turn, healthcare providers and payers are increasingly focusing on strategies and tools to promote patient payments/engagement.

In the race to recoup lost revenue while enhancing the patient experience, many healthcare providers are employing automation — specifically robotic process automation (RPA). At ImagineSoftware, our collaboration with OnQ enables us to provide our clients with exclusive access to OnQ’s bots, which equip them with an even more efficient and automated system.

The eligibility and responsibility landscape for imaging practices can be complex and confusing for patients and providers. New automation integrations within the imaging workflow are helping streamline insurance-related tasks by verifying eligibility for patient exams, identifying patient responsibility at the time of service, enhancing scheduling processes, and meeting the upcoming CDSM mandate for Appropriate Use Criteria.

ImagineSoftware’s ImagineHosting™ empowers your data environment, supplementing existing staff and resources with Imagine's fully HIPAA-compliant data center, focused solely on the healthcare industry. Learn more about how ImagineHosting™ can help you truly focus on your patients, while not having to worry about their data’s security.

The month of March celebrates Women’s History, International Women’s Day, and Medical Biller’s Day – Inspiring ImagineSoftware’s panel discussion of female medical billing experts, combining decades of experience covering automated technologies, legislature, staffing, and patient engagement.

As healthcare organizations becoming more familiar with using technology like artificial intelligence and robotic processes to automate various stages of the medical billing and revenue cycle management lifecycle, it makes sense to examine as many manual tasks as possible within these workflows to optimize existing resources.

This article was developed from an episode of Graphium Health's “Time Out For Anesthesia” with Courtney Franco, Vp of Sales at Imagine Software. You can watch or listen to the original interview via the links at the bottom of this page.

This article was developed from an episode of Graphium Health's “Time Out For Anesthesia” with Courtney Franco, Vp of Sales at ImagineSoftware. You can watch or listen to the original interview via the link at the bottom of this page.