Imagine Blog

Working From Home: Tips for Managers and Employees

In this new landscape, many of us are finding a “new normal” and developing resourceful ways to accomplish our tasks, set goals and meet deadlines. Help your employees work safely in a HIPAA compliant environment At ImagineSoftware, one of our core values is a “No Excuses Attitude” meaning that we “keep our focus on the solution, not the limitations.” As such, we have been dedicated to implementing efficient work from…
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5 Steps to Create an Omni-Channel Payment Experience

The concept of omni-channel payments has been around for several years now. Many large retailers pioneered the concept to develop conveniences we use today in our everyday lives, i.e. buy-online and return in-store. Gain efficiency through every step of the healthcare revenue cycle with ImagineSoftware's RCM solutions. The concept is simple: provide consumers with multiple ways to pay for a product or service while simultaneously connecting that transaction seamlessly back…
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ImagineSoftware: Automating Pathology

While still attending high school, Dr. Kevin Homer developed his own pathology software billing package for his father’s pathology business. This custom software package was ideal, even years later when Dr. Homer acquired his father’s practice. However, with the implementation of ICD-10 it became imperative for him to find a billing software that was robust enough to handle the volume of procedures his office charged for as well as one…
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The Advantages of In Home Healthcare

With value-based care agreements racing to the horizon of healthcare it has become imperative for payers to offer services that meet the needs of their patients. Organizations that think outside the realm of normal healthcare services to acquire higher reimbursement rates and lower patient readmissions is key to surviving in this new value-based landscape. Calculate patient responsible charges before they walk out the door. To garner a higher reimbursement rate,…
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Why is Price Transparency Important in Healthcare?

With price transparency becoming an increasing focus in healthcare, it’s important to understand the benefits transparency has with your patients and the correlating impact it has on patient satisfaction. Calculate patient responsible charges before they walk out the door. When a patient is aware of all aspects of their care, they feel confident in their provider and course of treatment. According to Robert Wood of the Johnson Foundation, “Health economists…
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Increase Patient Satisfaction with Digital Communication

Communicating with your patients is key to patient satisfaction. 89% of patients feel they do not spend adequate time with their physician during their visits which can leave them feeling disregarded and less likely to keep their doctors’ orders. Gain efficiency through every step of the healthcare revenue cycle with ImagineSoftware's RCM solutions. In an era where technology is ever increasing, there are now more ways than ever to connect…
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Successful Cash Management in Healthcare

Cash is King. That is not a suggestion, not a nice to have, not a cliché, it is one of many truisms in business. Cash rules. Without cash and a consistent cashflow your business is will not make it. The leading cause of business failure is running out of cash, and the leading cause of running out of cash is a lack of cash management processes. Billing offices and practices…
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3 Ways to Prevent Denials

When maintaining a healthy practice, it’s imperative to keep abreast of the inner workings of your office to ensure it’s running at optimum speed. One area that many providers lose consistent revenue is in their denials. Unfortunately, once a claim has been denied it only has a 35% chance of being reworked to recapture the reimbursement1, so having an actionable set of steps to help prevent denials from happening is…
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3 Tips for Revenue Cycle Solutions

When we think of health what do our thoughts normally turn towards? Losing weight? Eating better? When you think about your business health, what comes to mind? A sustainable budget? Quicker remittance on claims? Gain efficiency through every step of the healthcare revenue cycle with ImagineSoftware's RCM solutions. Your revenue cycle is the heartbeat of your practice and maintaining its health is vital to keeping your organization running at full…
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Are You Using Your Big Data Effectively?

The adoption of technology in healthcare data has had an impact on medical processes and practices that has been felt industry wide. The digitization of healthcare records and access to data storage has presented challenging milestones which has forced the healthcare industry to adapt to a quicker, more agile workflow. The days of delivering information over a fax machine are quickly coming to an end, so how is the healthcare…
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3 Ways to Employ Predictive Analytics

While the prospect of diving into your business analytics seems daunting, it is a necessary step to improve outcomes and focus your organization towards growth. Predictive analytics takes your company information to the next level by estimating future outcomes based on patterns in the historical data. Gain efficiency through every step of the healthcare revenue cycle with ImagineSoftware's RCM solutions. In addition to workflow strategies, staff training and being human…
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The Future of Healthcare

With the rise of high deductible healthcare plans and the stagnation of wages, the healthcare industry has had to find new and creative ways to treat patients without forcing them to pay more than they can afford. As more and more practices close, merge or are acquired it’s become pivotal to understand where the market is going and how you can prepare for it. Gain efficiency through every step of…
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