Medical Bill Payment Solution

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Online Self-Pay Portal

Medical Bill Payment Solutions ImaginePay is designed to simplify the patient payment cycle – allowing you to process time-of-service payments and statement payments in one centralized location for all of your patients. Patients have ease of mind that they’re making their payments easily and securely. The process is simple, and can be done anywhere the internet is available.
Learn More about our Online Self-Pay Portal

Give them what they want!

The benefits of an online self-pay portal to your patients

Nine out of ten patients want to pay their medical bills online. However, 96% of patients still write checks in order to pay for their medical expenses because they’re not given another option.

  • Be transparent — Costs are clearly communicated and accounts are easy to pay.
  • Be mobile — Patients can pay their medical bills on-the-go, via mobile.
  • Be secure — ImaginePay is HIPAA and PHI-certified, so patients know they’re paying through a secure portal.

The benefits of a patient payment portal to your business

Alleviate administrative burden by offering an online self-pay portal to patients. ImaginePay automates payment scheduling and allows patients pay for their medical bill anywhere an internet connection is available, helping you boost collections and improve provider to patient relationships.

  • Cut costs and save time
  • Receive patient payments faster
  • Reduced days in A/R
  • Create stronger patient-provider relationships

Key Features

  • Patient pays in 5 simple steps
  • Time of Service payments
  • Secure — HIPAA and PCI-certified
  • Patient portal

Benefits of ImaginePay

  • Simplifies payment process for both patients and providers
  • Time-of-service payments can be integrated with an EHR or scheduling system
  • Payment methods are kept securely on file, HIPAA compliant
  • Patient Portal allows patient account creation
  • Ability to update personal and insurance information
  • Automated budget plans
  • Cloud-based server, no webserver required

Patient Payments Made Simple


Designed with time-of-service in mind.  Payment transactions easy and convenient for both provider and patient.


Patients pay their medical bills in 5 simple steps: Providing basic information to retrieve a provider balance, selecting the amount they wish to pay, how they would like to pay, entering their billing address, and reviewing their selections to confirm payments details. That’s it!


HIPAA and PCI-certified compliant platform; meaning that your patients’ personal and payment method information are kept securely on file.

Five Simple Steps For Patients

Making a payment is simple and requires minimal information from the patient's medical statement.

1. Provider Balance - First we retrieve the provider balance using some basic information found on the billing statement. By entering the account number, provider, and patient date of birth, we are able to locate the account balance.

2. Payment Amount - Now that we have located the balance, the patient is able to select the amount they wish to pay. They may choose to either pay the minimum expected payment or pay the total balance.

3. Payment Method - The patient selects their preferred payment method. For convenience, ImaginePay accepts all major credit cards and ACH debits.

4. Billing Address - Once the patient selects an amount to pay and how they would like to pay, they enter the billing address associated with the payment to verify the card holder information.

5. Confirm Payment - That's it! The patient reviews their selection and confirms payment details

The Virtual Wallet keeps payment information secure, while payment history allows patients to view exactly what they have already paid for, all under one intuitive dashboard.

"It’s a product that I really believe will be here as long as we are, and continue to evolve with us."

— Michelle Juette
Business Services Manager at Yakima Valley Radiology

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