MSN Moves Toward the Future with Modern, State-of-the-Art Billing System from Imagine
ABOUT MANAGEMENT SERVICES NETWORK
Scope: Over 120 clients in more than 26 states
Specialties Billed: 15
Imagine Customer Since: June 2005
Contact: Jim Trotter, CHBME, Chief Operating Officer
Solution: Imagine Practice Management Suite
Management Services Network (MSN) was founded in 1996 and is owned and managed by medical business managers, offering extensive in-depth knowledge and experience of how an effective medical business office should operate, as well as a wealth of resources for the overall business of a practice. With more than 120 clients in over 26 states, MSN is one of the largest medical billing companies in the country, providing diverse billing services and practice management solutions in 15 different specialties, including Radiology, Anesthesiology, Pathology, Cardiology, Neonatology, Surgery, Internal Medicine, Urology, Radiation Oncology, Family Practice, EMS, Physical Therapy, Gastroenterology, ENT, and Ophthalmology.
With clients varying from large, hospital-based organizations to smaller, private practices, MSN needed a robust billing software solution to support its core billing and A/R management principles across multiple specialties and volumes. After evaluating other offerings in the market, MSN looked to Imagine for a contemporary system that could accommodate future growth as well as deliver consistent and competitive technological updates with continued maintenance and support.
Imagine Ultimate Billing Machine Imagine's Ultimate Billing Machine improves cash flow, streamlines processes and provides unprecedented, real-time productivity management. Advanced technology leverages staff capabilities for a true "new generation" billing/collections effort. Imagine meets the needs of organizations by improving practical applications within the billing process, including easy-to-use navigation, grouping of like information and class together, automatic adjustment of screen size and resolution, and recent account retrieval. Features include Practice Manager, the system foundation, that provides comprehensive billing, collections, and reporting specific to practice needs with no limit to tax-id or database size; the AutoCoder, which auto codes both CPT as well as ICD-9 and ICD-10 from paper and electronic reports utilizing the experience of coding staff; an EOBreader that can automatically post payments from paper EOB's or electronic remittance; an iDashboard feature which monitors practice success with real-time graphic illustrations of current performance, incorporating goals, tracking achievements and creating individual dashboards to suit practice needs; trueICE Smart Imaging Technology helps provide a single source for storing and retrieving all account information; and advanced Reporting, which gives system administrators the ability to retrieve and manipulate raw Imagine data, from drop-down menus, into a rich text or excel file format for custom reports.
- Imagine provided a modern, state-of-the-art billing system
- Ability to bill diverse specialties and support future growth
- Reduced billing costs through automation