Healthcare Collection Services

Accelerate recovery and collect more money


Medical Collection Services

medical collection services Taking on bad medical debt and unnecessary write-offs is something no healthcare organization wants to deal with. Yet, the rise of high-deductible health insurance plans are challenging all health groups to take a second look and ultimately rethink the way they collect from patients. In today’s environment of increased copays and insurance confusion, having a solid and timely collections process that performs FDCPA compliant medical collections while allowing for initial contact with the patient is essential to organizational progress.

Our partners developed the AR1 Accelerated Recovery Program, FDCPA compliant medical collection services with the ability to collect through third-party communication, ultimately reducing your collections timeframe.

Imagine's healthcare collection solutions are designed to interface with ImagineBillingTM, providing a powerful medical debt collection tool to effectively and securely submit accounts for collection, expediting the payments process, while also being sensitive to the delicate relationship you have with the most important payor- your patients. Learn More about FDCPA Compliant Medical Collection Services.

"It’s a product that I really believe will be here as long as we are, and continue to evolve with us."

— Michelle Juette
Business Services Manager at Yakima Valley Radiology

How Does It Work?


Submit the accounts and our partners will scrub the information for potential bankruptcies, deceased or potential debtors.


Accounts are imported into the collections system and initial debt collection letters are sent. These letters come from a third-party, so patients are more likely to respond and pay.


Once payment is deposited into the program’s trust accounts, it’s remitted to your organization weekly, along with detailed reporting on your collection activities. Result: More money, faster.

Key Features

  • Accounts scrubbed for litigious debtors
  • Collects more using third-party communication
  • Weekly collection activity reports

Benefits of Medical Collection Services

  • Reduced collections timeframe
  • FDCPA compliant
  • Replaces your pre-collection letters
  • Quicker patient response and payment using third-party communication
  • Lets you take advantage of initial contact with patient
  • Payments and collection activity reports are remitted to you weekly

Related Products & Services

ImagineBilling | Medical Billing Software
ImaginePay | Patient Payment Portal
ImagineAppliance® | Automate Most Billing Tasks
ImagineMedFM | Boost Productivity & Reduce Costs
HonorCare® | Patient Payment Plans
Bank Posting & Reconciliation | Payment & Records Reconciliation
Infrastructure Services | Healthcare Infrastructure Support

Request a Live Product Demo

To get started making more money, faster, complete the form and one of our solutions experts will contact you to schedule a demo.