Recently, ImagineSoftware’s 2017 Client Conference concluded for the over 300 attendees, sponsors, speakers, guests, and Imagine team members who traveled from as far away as Alaska and Hawaii for three days of education and networking in Imagine’s headquarters of Charlotte.
It was certainly one for the books! Fittingly, with this year’s theme focusing on taking users “Above The Storm” to tackle healthcare reform and react to ever-changing industry conditions, the overall event seemed to truly embody this concept. Not only did we break records with the highest ever total number of attendees, we also rolled with the punches as a hotel-wide power outage during opening day made for a few “imaginative” (pun intended) modifications and allowances by all.
Nevertheless, we were able to stay on track with the program, welcoming an impressive panel of esteemed speakers for Wednesday’s Executive Leadership Symposium. Addressing issues such as healthcare technology, regulation, consumerism, transparency, and leadership, panelists included Sam Khashman, CEO of ImagineSoftware; Russell Thomas, CEO of Availity; Dr. Arl Van Moore, Vice President of Charlotte Radiology; Michael Hershman, CEO of the Fairfax Group; David Miller, Chief, Office of Private Sector Strategic Initiatives Unit, FBI Headquarters; and Robert Still, Executive Director of the Radiology Business Management Association, all coming together to discuss the current state of healthcare while looking towards the future.
Product workshops and roundtable discussions rounded out the afternoon, and wrapped up with Data Media Associate’s visionary-sponsored welcome reception, where attendees enjoyed food, drinks, and “hot” topics of conversation. Luckily, the power returned during the reception and with it, air conditioning!
Then it was on to Thursday, which kicked off with a bang by showcasing general and breakout sessions across four separate tracks, highlighting different products and services, as well as industry-focused presentations from more featured guest speakers.
Clients shared feedback and personal understanding, providing fellow attendees with awesome ideas they could take back to their office. The Experience Room was also open throughout the conference, getting users hands-on with the system and offering opportunities to ask questions from the Imagine team.
That evening, a Carolina Craft Beer Tasting event sponsored by TriZetto Provider Solutions preceded Imagine’s Client Appreciation Dinner & Awards Ceremony at Flight Beer & Music Hall, where guests enjoyed lots of food and fun, with live music, games, dancing, and even a little karaoke thrown into the mix!
Final sessions the following day ushered in substantial industry issues, like cybersecurity and important MACRA updates, before concluding with a thought-provoking keynote on what leadership in aviation and healthcare have in common.
The 2017 conference is being called a “great gathering”, a “mind-meld”, and a “wonderful experience” with a “truly great group of people” by this year’s attendees. But perhaps the perfect way to sum up a truly unbelievable conference, and why we here at Imagine do what we do, was this statement made by President & CEO Sam Khashman during his opening general session: “As a pilot, we think about the center of gravity. ImagineSoftware’s center of gravity is you, our focus is you…our client. We never forget who we work for. Without our clients, we’re just a software company. You are the reason we’re successful, thank you for allowing us to serve you.”
Until next year, Imagine On!
Pssst – want to see the session presentations you may have missed? Check them out on ImagineNation!