Medical Practice Management & Healthcare Support

At Imagine, we stand behind the technology we deliver, offering a lasting promise to provide exceptional customer service by putting our clients first in everything we do.
  It's All About Service 
Fostering strong client relationships is the essence of who we are & a fundamental part of our core values.

The Road ICD-10 News and Support

  1. The road to ICD-10 can be rough, so it’s essential to start preparing for the October 1, 2015 transition now. Learn more in this free Imagine webinar, including the major risks and areas of concern, charge entry and coding, claim file submission and testing, reimbursement and denial tracking, as well as the important dates surrounding ICD-10 that you need to know.

    Enter your name and email address to view the pre-recorded webinar on the road to ICD-10
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Support Options  
The Imagine team offers several methods for obtaining support, including our online IT-Assistant portal, My Imagine Nation community site and forums, direct email and toll-free phone support.

Imagine Community Site & Forums
Membership Only: Imagine User Forums on Imagine Nation, the Community Portal for all ImagineSoftware users. This link will launch a new browser window to another website

IT Assistant Support Portal
IT Assistant client access domain name. This link will launch a new window with the IT-Assistant website log-in page

    Implementation, Training and On-going Support 
We’re driven by our customers and committed to your success by working to make sure you and your team are faster, smarter and better with Imagine. From the initial implementation process to continuing support options through complimentary client webinars and training videos, get connected to Imagine Customer Support and let our Client Relationship Managers empower your Imagine experience.

6000 Fairview Rd, Suite 350
Charlotte, NC 28210
Tel: 704.553.1004
Fax: 704.553.1006


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