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Healthcare Collection Services

With the ascendency of high-deductible health insurance plans challenging all health groups to rethink the way they collect on patients, having a solid and timely collections process that allows for initial contact with the patient is essential to organizational progress.

Under Imagine Concierge Services, our partners developed the AR1 Accelerated Recovery Program, an FDCPA compliant solution with the ability to collect through third-party communication, ultimately reducing your collections timeframe.

"It’s a product that I really believe will be here as long as we are, and continue to evolve with us."

— Michelle Juette
Business Services Manager at Yakima Valley Radiology

How Does It Work?


Once you submit the accounts, our partners scrub the information for potential bankruptcies and deceased or potential debtors.


Once scrubbed, the accounts are imported into the collections system and initial collection letters are sent. Because this letter comes from a third-party, it’s much more likely that the patient will respond and pay in a timely manner.


Once payment is deposited into the program’s trust accounts, it’s remitted to your organization weekly, along with detailed reporting on your collection activities. Ultimately, you’re getting paid more money, faster.

Key Features

  • Accounts scrubbed for litigious debtors
  • Collects more using third-party communication
  • Weekly collection activity reports

Benefits of CollectionServices

  • Reduced collections timeframe
  • FDCPA compliant
  • Replaces your pre-collection letters
  • Quicker patient response and payment using third-party communication
  • Lets you take advantage of initial contact with patient
  • Payments and collection activity reports are remitted to you weekly

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